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Tag Archive | "social media customer service"

5 Ways to Use B2B Social Media to Break Company Silos

Friday, February 15, 2013

18 Comments

Many B2B companies approach social media the same way they approach other parts of their business. With silos. No matter the size of the company, there are separations that reduce efficiency and cause confusion both within and outside the company. Even social media starts in a silo, usually in the marketing or pr department. And [...]

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Jeffrey L. Cohen, Managing Editor


Kipp Bodnar, Publisher