Video: Social Media CRM – Connecting Your Sales Force To The Social Web

Mike Schneider recently presented about Social CRM at the recent Social Media Business Forum Event in Durham, NC. At the event Jeff did an interview with Mike about Social CRM and its impact on B2B companies. We heard from many of you that you would like to see Mike actual presentation. Here it is!

Below is video of Mike’s presentation. The first minute the camera is getting set up, but after that it is on a tripod.

Mike has spent his career solving problems using technology with a focus on marketing and analytics. He is currently Vice President Director of Contributions (an analytics and emerging technology group) at Allen & Gerritsen. Follow him on Twitter twitter.com/SchneiderMike.

Video: @SchneiderMike Explains Social CRM in a B2B Context

While Mike Schneider was in North Carolina speaking at the Social Media Business Forum speaking about Social CRM, he took a few minutes to explain Social CRM to me. He describes is as encouraging a buyer-led conversation around your products and services, and providing a place, or community, for those conversations to happen.

Mike has spent his career solving problems using technology with a focus on marketing and analytics. He is currently Vice President Director of Contributions (an analytics and emerging technology group) at Allen & Gerritsen. Follow him on Twitter twitter.com/SchneiderMike.