Many B2B companies understand the need to create and curate content to connect with their customers and prospects, but Cisco has done it in a unique place, their newsroom. This very different approach to a social media newsroom was launched in June 2011. At its core, the newsroom, dubbed “The Network,” the winning name chosen [...]
If your B2B company has been diligent in its product research, sales relationship and customer service development, it has developed a core group of fans. These fans love your products and services, and would gladly recommend them to their co-workers, clients and business contacts.
In the music business, street teams have long been an invaluable group [...]
As a popular blog in the B2B space, SocialMediaB2B.com get lots of pitches from PR firms about a variety of social media topics. Most of them get deleted without even getting read. It is a PR pro’s job to get coverage for their clients and many still don’t understand how to do that in the [...]
Jay Baer and Amber Naslund wrote a book called The Now Revolution about the seven shifts that will make your company faster, smarter, and more social. Thanks to Jay and Amber for giving me a copy of the book to give away to one of our readers. Watch this short video to find out how [...]
As more B2B companies explore social media, the question of ownership always comes up. Many experienced practitioners will tell you that social media needs to pervade an entire organization and one department can’t own it. But reality must rear its ugly head and claim that your company is just getting started, and someone needs to [...]
As you have incorporated social media into communication planning for your B2B company, whether large or small, chances are you worked with the company legal team or outside firm. While these legal teams are in place to protect the interests of the company, some are just not familiar enough with social media to provide appropriate [...]
Your B2B company’s online marketing strategy needs to incorporate social media. The big question now is, “What, exactly, do we need to do?” The web is chock full of answers to that question. And although no two bloggers, companies or marketing and PR professionals agree on everything, the following six ideas have emerged as the [...]
The panelists for the Marketing Profs B2B Forum session, It’s Not Your Mother’s PR, covered both theory (traditional public relations vs. PR 2.0) and practice (case studies from three diverse industries about social media integration with B2B public relations), highlighting what is the perfect marriage of social media and B2B PR.
Theory
Beth Harte, Serengeti Communications
Many people [...]
Google “CEOs and YouTube” and almost every result will center around some type of crisis. From Domino’s and KFC to Mattel and Motrin, most companies take a reactive approach to incorporating their CEOs onto their YouTube channels. Accordingly, most receive flak for the unnatural, delayed and – in some cases – unapologetic approaches to each [...]
Once a B2B company reaches a certain size, you begin considering hiring a public relations firm to help get your message out using an earned media approach. One of the first recommendations of many PR plans includes developing crisis communication documents. There are two primary reasons for this. Your new agency wants to encourage you [...]
Tuesday, September 6, 2011
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